We want you to be completely satisfied with your purchase from www.dennzystore.com. If for any reason you are not satisfied, we will gladly accept returns within 30 days of the purchase date for a full refund or exchange.
To initiate a return, please follow these steps:
Contact our customer service team at [email protected] to request a return authorization.
Pack the item securely in its original packaging, if possible, and include the original packing slip or order confirmation.
Ship the item to the address provided by our customer service team.
Eligibility Criteria
To be eligible for a return, the following conditions must be met:
The item must be in its original condition, unworn, unwashed, and with tags attached.
The return request must be initiated within 30 days of the purchase date.
Please note that certain items, such as final sale or clearance items, may not be eligible for return. Any exceptions to our return policy will be clearly stated on the product page.
Exchange Process
If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer service team. We will assist you in processing the exchange and provide further instructions for returning the original item.
Refund Process
Once the returned item is received and inspected, we will send you an email notification regarding the status of your refund. If approved, the refund will be processed to the original method of payment within a few business days.
Please note that shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive shopping experience with tshirtsonlineoutlet.
Customer Service Email: [email protected]
